Terms of Trading of Institute for Meridian
We reserve the right to
make changes to the availability, content, fees, or any other
details of any service that we provide at any time. The mention of a service on
this website is not a guarantee of availability. If we receive a payment and
the service or product is not available, a full refund will be made.
We reserve the right to refuse admission to any grade of membership without
giving a reason.
of the Institute and members of the public are responsible for their own
conduct. The Institute is not responsible for the behaviour or actions of any
member or for the consequences of any contact with any member.
compliance with the EU Distance Selling Directive and Consumer Protection
(Distance Selling) Regulations 2000.
and the rights detailed below apply to all transactions within the UK for
customers in the UK and the EU, where the customer does not meet the seller in
one business to another are not controlled by these regulations. If you are a
self-employed professional, and you have enrolled for
professional purposes, we interpret that to be a
allows you a 7-day "cooling off" period. During that time you have the right to
cancel your contract and to obtain a full refund. The 7 days will begin from
the time you receive our confirmation of your enrolment. During that time you
may cancel without a reason. Let us know by the quickest means: email, fax,
telephone (we will return the call if you reach our voicemail and leave your
number - but landlines only please, no mobiles.) Please also confirm your
request by letter sent by regular mail to our postal address in London. If you
claim a refund within the 7-day "cooling off" period we will let you have that
refund within 30 days.
of moneys paid by credit/debit card will be refunded to the same card. Paypal
payments will be refunded via Paypal. Non-card payments will be refunded by the
most convenient means at our discretion - normally by cheque or bank transfer.
Deductions for currency conversion and bank charges may be made to any refunds
in non-UK currency.
the regulations allow that if the order is for specially personalised goods, the
right to cancel a purchase does not apply. If, for example, we have arranged an
award comprising a personalised certificate, or you are ordering a personalised
or made to order product the "cooling off" period will not apply.
If you are
outside the UK or EU the Distance Selling Regulations do not apply and there is
no statutory requirement for a refund.
Professional membership registration
Any other professional services as mentioned on our website from time to time
applicable to any transaction with the Institute for Meridian Psychotherapy
shall be the law of England and Wales.
this statement is meant to interfere with the purchaser's consumer rights.
Institute for Meridian Psychotherapy
is a trading style of M L Berg PhD and is a private membership entity. At a
future date, a formal corporate status for the Institute may be adopted.
If you have a complaint
If you have a complaint
concerning a membership matter, please contact us at
full details for initial help and advice.
1 The InstMP
website is committed to protecting your privacy and maintaining the security
of any personal information received from you. We strictly adhere to the
requirements of the data protection legislation in the UK.
The purpose of
this statement is to explain to you what personal information we collect and
how we may use it.
2 When you apply
for a course and complete our application form we ask you for personal and
educational details as per the questions on the form.
3 We use your
personal and educational information as necessary for:
Deciding whether you are eligible for membership or certification
Selecting and giving you relevant information about our own services or
other professional or educational matters
Keeping a membership record
Providing information for the completion of certificates
Using your address information for sending you any professional materials
that we may send you by post
Providing references or confirmation of membership to other bodies if
requested by you
Any other reasonable purpose in connection with the preparation and
provision of membership services to you
We use your name and email address for the purpose of sending you payment
requests via PayPal or Google Checkout
We may give your telephone number to suppliers such as Amazon.co.uk if you
have ordered goods from us that are despatched by a third party such as
Amazon (Amazon will not accept orders without the telephone number of the
4 We do not sell,
rent or exchange your personal information with any third party for
5 We follow strict
security procedures in the storage and disclosure of information which you
have given us, to prevent unauthorised access in accordance with the UK data
external sites to which we provide links. We are not responsible for the
behaviour of external sites.
We do not
collect sensitive information about you except when you specifically
knowingly provide it. In order to maintain the accuracy of the information
we hold, you can check, update or remove your personal details by contacting
6 In order to process credit/debit
card transactions, the bank or card processing agency may require to verify
your personal details for authorisation outside the EEA (European Economic
Area) and may contact us for that purpose. In particular, Google Checkout
may contact us to verify that you are a bona fide customer. Your
information will not be transferred outside the EEA by us for any other
purpose without first obtaining your consent.
7 If you subscribe to our newsletter,
please note that our e-mail newsletter service is run by a third party
provider, www.verticalresponse.com which is based in the USA. By subscribing
you will be entering information on the system of verticalresponse.com and
we will have access to that data. There is no need to provide any
information for subscription purposes except an email address - any other
information is optional. If you provide information during the subscription
process about the topics you are interested in, you may receive
communications from us about those topics. Verticialresponse.com have their
own privacy terms and conditions and adhere to applicable laws and industry
standards - please see their website for further information on their
policies. We reserve the right to change to a different e-mail subscription
provider in the future and if we do so we may transfer the mailing list to
that new provider.
If you have any questions about privacy please contact us at
by post - see our
contact page. We do not deal with data
protection and privacy enquiries by telephone.
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